PSA integration · Beta
Evaluate the Syncro MCP server for your MSP stack.
The Stackyapper Syncro connection is available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
What is the Stackyapper Syncro MCP integration?
The Stackyapper Syncro integration lets compatible AI clients use approved Syncro tools without receiving the provider credential.
What can the Syncro integration do?
PSA and RMM operations — customers, tickets, and managed assets. Use an API key restricted to one Syncro account and its selected workspace.
Available tools depend on the provider account, workspace settings, and the signed-in user’s permissions.
Who is the Syncro MCP integration for?
It is for Syncro-based MSPs evaluating AI access to selected PSA and RMM details through a connection restricted to one Syncro account and Stackyapper workspace.
What is the current support status?
| Status | Beta |
|---|---|
| App review | In review |
| What that means | Available for evaluation, may change, and should begin with read-only tools. |
| Catalog category | PSA |
| Catalog audience | msp |
| Credential handling | An administrator supplies the Syncro subdomain and an API key restricted to the selected account and workspace. |
| Customer access | MSP workspace only |
Start in a test workspace with one read-only tool and a request for no more than five records.
What can an MSP use it for?
- Evaluate approved customer and ticket context for triage.
- Review permitted managed-asset information.
- Test one account-scoped read before broader workflow use.
Exact tools depend on provider authorization, credential ownership, workspace settings, and the signed-in user’s permissions.
What should I expect?
| Provider scope | PSA and RMM operations — customers, tickets, and managed assets. Use an API key restricted to one Syncro account and its selected workspace. |
|---|---|
| Available tools | Compatible clients see only the tools available to the signed-in user in the selected workspace. |
| Write actions | If a write tool is available, Stackyapper applies its permissions and confirmation requirements before it runs. |
| API coverage | This page lists the capabilities Stackyapper currently supports, not every endpoint in the provider API. |
How is Syncro access controlled?
- An administrator connects Syncro in the intended Stackyapper workspace.
- The administrator grants available tools to specific workspaces, groups, or people.
- Stackyapper resolves the connection within the current credential and tenant scope.
- Stackyapper checks permissions and safety controls again before every request.
- Actions that require confirmation do not execute until the exact request is confirmed.
Does Syncro send its API credential to Claude or ChatGPT?
No. Stackyapper keeps the encrypted provider credential secure and does not send it to the AI client.
How does this relate to Syncro native MCP?
Syncro publishes its own MCP server for direct use from supported AI tools. Stackyapper’s beta connector is a separate path for teams evaluating Syncro alongside other apps under Stackyapper workspace and tool policy.
Read the provider's official MCP documentation.
How do I evaluate the Syncro beta?
- Create or select a non-production Stackyapper workspace.
- Find Syncro in the app catalog and request beta access if it is not enabled.
- Use the provider authorization described above with the narrowest practical permissions.
- Grant only the read-only tool needed for the evaluation.
- Request no more than five records, confirm the result in Audit, and expand access only when the test succeeds.
Support boundaries
- Stackyapper does not claim that every endpoint in the Syncro API is exposed.
- Provider plan, account configuration, API scopes, and upstream availability can limit results.
- Administrators are responsible for correct provider permissions and user grants.
- Support status and available tools can change as provider capabilities evolve.
Syncro MCP questions
Is there a Syncro MCP server?
Stackyapper has a beta Syncro MCP connection available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
Can I connect Syncro to Claude or ChatGPT?
Stackyapper has a beta Syncro connection for compatible MCP clients. It is available for evaluation and may change. Exact access depends on provider authorization and Stackyapper workspace permissions.
Does Stackyapper expose every Syncro API endpoint?
No. This page lists the Syncro capabilities Stackyapper currently supports.
Does Syncro send its credential to the AI client?
No. Stackyapper keeps the encrypted Syncro credential secure and does not send it to the AI client.
Related Stackyapper resources
- How the Stackyapper MCP server works for MSPs
- MCP security, credential, and access-control model
- Connect ChatGPT, Claude, Claude Code, or Codex to Stackyapper
- Complete Stackyapper app catalog
- HaloPSA MCP access (beta)
- Autotask PSA MCP access (beta)
- Atera MCP access (beta)
Stackyapper is an independent product. Provider availability and API capabilities can change.