PSA integration · Beta
Evaluate the Atera MCP server for your MSP stack.
The Stackyapper Atera connection is available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
What is the Stackyapper Atera MCP integration?
The Stackyapper Atera integration lets compatible AI clients use approved Atera tools without receiving the provider credential.
What can the Atera integration do?
MSP PSA and RMM operations — customers, tickets, alerts, and agents. Use an organization API token with provider-configured custom permissions.
Available tools depend on the provider account, workspace settings, and the signed-in user’s permissions.
Who is the Atera MCP integration for?
It is for MSP teams evaluating controlled Atera PSA and RMM context from an AI client while keeping the provider token inside the Stackyapper workspace boundary.
What is the current support status?
| Status | Beta |
|---|---|
| App review | In review |
| What that means | Available for evaluation, may change, and should begin with read-only tools. |
| Catalog category | PSA |
| Catalog audience | msp |
| Credential handling | An administrator supplies an organization-owned Atera API token with provider-configured permissions. |
| Customer access | MSP workspace only |
Start in a test workspace with one read-only tool and a request for no more than five records.
What can an MSP use it for?
- Evaluate approved customer and ticket lookups.
- Review permitted Atera alert and agent details.
- Test a small read-only request before considering broader workflow use.
Exact tools depend on provider authorization, credential ownership, workspace settings, and the signed-in user’s permissions.
What should I expect?
| Provider scope | MSP PSA and RMM operations — customers, tickets, alerts, and agents. Use an organization API token with provider-configured custom permissions. |
|---|---|
| Available tools | Compatible clients see only the tools available to the signed-in user in the selected workspace. |
| Write actions | If a write tool is available, Stackyapper applies its permissions and confirmation requirements before it runs. |
| API coverage | This page lists the capabilities Stackyapper currently supports, not every endpoint in the provider API. |
How is Atera access controlled?
- An administrator connects Atera in the intended Stackyapper workspace.
- The administrator grants available tools to specific workspaces, groups, or people.
- Stackyapper resolves the connection within the current credential and tenant scope.
- Stackyapper checks permissions and safety controls again before every request.
- Actions that require confirmation do not execute until the exact request is confirmed.
Does Atera send its API credential to Claude or ChatGPT?
No. Stackyapper keeps the encrypted provider credential secure and does not send it to the AI client.
How does this relate to Atera AI Center MCP?
Atera’s AI Center can connect external MCP servers to Atera’s own AI experiences. This Stackyapper page describes the separate beta connection that makes selected Atera capabilities available to compatible MCP clients through Stackyapper.
Read the provider's official MCP documentation.
How do I evaluate the Atera beta?
- Create or select a non-production Stackyapper workspace.
- Find Atera in the app catalog and request beta access if it is not enabled.
- Use the provider authorization described above with the narrowest practical permissions.
- Grant only the read-only tool needed for the evaluation.
- Request no more than five records, confirm the result in Audit, and expand access only when the test succeeds.
Support boundaries
- Stackyapper does not claim that every endpoint in the Atera API is exposed.
- Provider plan, account configuration, API scopes, and upstream availability can limit results.
- Administrators are responsible for correct provider permissions and user grants.
- Support status and available tools can change as provider capabilities evolve.
Atera MCP questions
Is there a Atera MCP server?
Stackyapper has a beta Atera MCP connection available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
Can I connect Atera to Claude or ChatGPT?
Stackyapper has a beta Atera connection for compatible MCP clients. It is available for evaluation and may change. Exact access depends on provider authorization and Stackyapper workspace permissions.
Does Stackyapper expose every Atera API endpoint?
No. This page lists the Atera capabilities Stackyapper currently supports.
Does Atera send its credential to the AI client?
No. Stackyapper keeps the encrypted Atera credential secure and does not send it to the AI client.
Related Stackyapper resources
- How the Stackyapper MCP server works for MSPs
- MCP security, credential, and access-control model
- Connect ChatGPT, Claude, Claude Code, or Codex to Stackyapper
- Complete Stackyapper app catalog
- ConnectWise PSA MCP access (available)
- Syncro MCP access (beta)
- SuperOps MCP access (beta)
Stackyapper is an independent product. Provider availability and API capabilities can change.