ConnectWise PSA MCP access for your AI assistants.

What is the Stackyapper ConnectWise PSA MCP integration?

The Stackyapper ConnectWise PSA integration is a governed connection that lets an authorized AI client request approved service tickets, companies, contacts, projects, agreements, time, and other permitted service-operation records. It exposes reviewed tools through Stackyapper’s remote MCP endpoint instead of giving the AI client the provider credential.

What can an MSP use it for?

• Summarize priority tickets for a dispatch review.
• Research a customer issue using approved service records.
• Prepare a client review from permitted operational data.

Exact tools depend on the current connector contract, provider authorization, credential owner, workspace policy, and the signed-in user’s grants. Stackyapper’s catalog currently classifies this connector as available, rather than beta.

How is ConnectWise PSA access controlled?

1. An administrator connects ConnectWise PSA in the intended Stackyapper workspace.
2. The administrator grants reviewed tools to explicit workspaces, groups, or people.
3. Stackyapper resolves the connection within the current credential and tenant scope.
4. Every call is checked against tool policy and risk class before provider transport.
5. Actions that require confirmation do not execute until the exact request is confirmed.

Does ConnectWise PSA send its API credential to Claude or ChatGPT?

No. Stackyapper uses the encrypted provider credential behind its controlled transport boundary. The credential is not returned to the AI client in the MCP response.

How do I connect ConnectWise PSA to an AI assistant?

1. Create or select the correct Stackyapper workspace.
2. Add the ConnectWise PSA service connection using the provider’s required authorization method.
3. Review and grant only the tools the intended users need.
4. Connect the AI client to https://mcp.stackyapper.dev/mcp.
5. Sign in and select the authorized workspace when prompted.

Support boundaries

• Stackyapper does not claim that every endpoint in the ConnectWise PSA API is exposed.
• Provider plan, account configuration, API scopes, and upstream availability can limit results.
• Administrators are responsible for correct provider permissions and user grants.
• Support status and available tools can change as the reviewed connector contract evolves.

Related Stackyapper resources

• How the Stackyapper MCP server works for MSPs
• MCP security, credential, and access-control model
• Complete Stackyapper app catalog

Support status reviewed July 24, 2026 and generated from the executable Stackyapper connector catalog. Stackyapper is not affiliated with or endorsed by ConnectWise PSA unless explicitly stated.