Plan the morning service board.
Using Stackyapper, plan today’s dispatch board for [team]. [Technician] is out. Find the relevant tickets and schedules across our connected apps. Prioritize customer impact and response deadlines, keeping booked visits and travel time. Give me a proposed board with ticket, technician, time, and reason. Flag scheduling gaps; do not change assignments.
Investigate a recurring issue.
Using Stackyapper, investigate the recurring [issue] at [company], starting with [ticket or device]. Find related tickets, device events, and procedures in our connected apps. Compare the last three failures and separate evidence from possible causes. Give me an engineer handoff with source references, missing information, and next checks. Do not make changes.
Find what is slowing the service queue.
Using Stackyapper, find why [team]’s service queue grew during [date range]. Use the relevant service and scheduling apps to reconcile ticket arrivals, reopenings, resolutions, and other movements. Identify repeat issues and blockers, accounting for non-ticket work. Give me a weekly service review with three proposed actions and owners. Flag missing data; do not rank technicians by closure counts.
Check migration readiness.
Using Stackyapper, check whether [company] is ready for [migration] on [date]. Find the project plan, change record, restore-test evidence, and rollback procedure in our connected apps. Produce a go/no-go checklist with evidence, missing prerequisites, owners, and a proposed rollback cutoff. Do not execute or approve the migration.
Prepare a client business review.
Using Stackyapper, prepare a customer-facing business review for [company] covering [period]. Find relevant service history, agreements, asset risks, and previous commitments across our connected apps. Use our [organization doc skill] to create the document with a prioritized roadmap and questions for the customer. Separate service fixes from optional upgrades. Flag missing costs or plans; do not invent ROI or send it.
Check whether it is time to hire.
Using Stackyapper, assess whether [team] needs another hire for [period]. Find committed work, team availability, and pipeline in the relevant connected apps. Account for leave and support duties, keeping unsigned work separate. Produce a decision brief with the weekly capacity gap, temporary options, and a review date. Identify missing cost or ramp-time data.
Prepare a quote draft.
Using Stackyapper, draft a quote for [company] for [request]. Use [pricing app] for approved prices and find the related discovery notes and agreement in our connected apps. Use our [organization doc skill] to format the draft. Include quantities, exclusions, and one-time versus recurring charges. Flag missing specifications or expired prices. Do not invent discounts, send the quote, or place an order.
Review a bid before committing.
Using Stackyapper, help us decide whether to bid on [RFP]. Find the relevant company credentials, references, and service details in our connected apps. Compare them with the RFP and addenda. Produce a requirements matrix with source sections, owners, evidence gaps, and submission deadlines, followed by a bid/no-bid brief. Flag unverified commitments rather than claiming compliance.
Prepare a customer license report.
Using Stackyapper, pull all licensed users for [company] from CIPP and identify which are active based on [activity definition]. Use our [organization doc skill] to create a customer-facing document with user names, assigned licenses, activity status, and totals. Include the report date and flag unavailable activity data or incomplete results. Do not change licenses or send the document.
Check customer profitability.
Using Stackyapper, assess profitability for [company] over [period]. Find agreements, actual revenue and credits, ticket time entries, and direct customer costs across our connected apps. Match work to its agreement and separate included support, projects, and out-of-scope work. Calculate labor cost using our loaded cost rates, not billing rates. Show contribution margin, the tickets consuming the most time, and unbilled work. Flag missing costs or time entries; do not treat them as zero. Use our [organization doc skill] to create an internal review with source references and questions for the account owner.