PSA integration · Beta

Evaluate the Autotask PSA MCP server for your MSP stack.

The Stackyapper Autotask PSA connection is available for evaluation. Beta apps may change and should begin with a small set of read-only tools.

What is the Stackyapper Autotask PSA MCP integration?

The Stackyapper Autotask PSA integration lets compatible AI clients use approved Autotask PSA tools without receiving the provider credential.

What can the Autotask PSA integration do?

Each technician connects with their own Autotask API User credentials. Admin configures the Integration Code first. Create API Users in Admin > Extensions & Integrations > API Resources.

Available tools depend on the provider account, workspace settings, and the signed-in user’s permissions.

Who is the Autotask PSA MCP integration for?

It is for Autotask-based MSPs evaluating AI access to selected PSA capabilities under each technician’s own API identity.

What is the current support status?

Status	Beta
App review	In review
What that means	Available for evaluation, may change, and should begin with read-only tools.
Catalog category	PSA
Catalog audience	msp
Credential handling	An administrator configures the Autotask integration code, and each technician supplies their own API-user credentials.
Customer access	MSP workspace only

Start in a test workspace with one read-only tool and a request for no more than five records.

What can an MSP use it for?

Evaluate approved ticket and company details for triage.
Review permitted contract or project details before follow-up.
Test technician-scoped access with a small read-only request.

Exact tools depend on provider authorization, credential ownership, workspace settings, and the signed-in user’s permissions.

What should I expect?

Provider scope	Each technician connects with their own Autotask API User credentials. Admin configures the Integration Code first. Create API Users in Admin > Extensions & Integrations > API Resources.
Available tools	Compatible clients see only the tools available to the signed-in user in the selected workspace.
Write actions	If a write tool is available, Stackyapper applies its permissions and confirmation requirements before it runs.
API coverage	This page lists the capabilities Stackyapper currently supports, not every endpoint in the provider API.

How is Autotask PSA access controlled?

An administrator configures Autotask PSA for the intended Stackyapper workspace, and each authorized user connects their own provider identity or credential.
The administrator grants available tools to specific workspaces, groups, or people.
Stackyapper resolves the connection within the current credential and tenant scope.
Stackyapper checks permissions and safety controls again before every request.
Actions that require confirmation do not execute until the exact request is confirmed.

Does Autotask PSA send its API credential to Claude or ChatGPT?

No. Stackyapper keeps the encrypted provider credential secure and does not send it to the AI client.

How do I evaluate the Autotask PSA beta?

Create or select a non-production Stackyapper workspace.
Find Autotask PSA in the app catalog and request beta access if it is not enabled.
Use the provider authorization described above with the narrowest practical permissions.
Grant only the read-only tool needed for the evaluation.
Request no more than five records, confirm the result in Audit, and expand access only when the test succeeds.

Support boundaries

Stackyapper does not claim that every endpoint in the Autotask PSA API is exposed.
Provider plan, account configuration, API scopes, and upstream availability can limit results.
Administrators are responsible for correct provider permissions and user grants.
Support status and available tools can change as provider capabilities evolve.

Autotask PSA MCP questions

Is there a Autotask PSA MCP server?

Stackyapper has a beta Autotask PSA MCP connection available for evaluation. Beta apps may change and should begin with a small set of read-only tools.

Can I connect Autotask PSA to Claude or ChatGPT?

Stackyapper has a beta Autotask PSA connection for compatible MCP clients. It is available for evaluation and may change. Exact access depends on provider authorization and Stackyapper workspace permissions.

Does Stackyapper expose every Autotask PSA API endpoint?

No. This page lists the Autotask PSA capabilities Stackyapper currently supports.

Does Autotask PSA send its credential to the AI client?

No. Stackyapper keeps the encrypted Autotask PSA credential secure and does not send it to the AI client.

Stackyapper is an independent product. Provider availability and API capabilities can change.

Evaluate the Autotask PSA beta Read the app setup guide