Documentation integration · Beta
Evaluate the IT Glue MCP server for your MSP stack.
The Stackyapper IT Glue connection is available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
What is the Stackyapper IT Glue MCP integration?
The Stackyapper IT Glue integration lets compatible AI clients use approved IT Glue tools without receiving the provider credential.
What can the IT Glue integration do?
IT documentation — organizations and flexible asset definitions. Use an administrator-generated API key scoped to the selected workspace.
Available tools depend on the provider account, workspace settings, and the signed-in user’s permissions.
Who is the IT Glue MCP integration for?
It is for MSP teams that need approved IT Glue context available to an AI assistant while keeping provider authorization inside the selected Stackyapper workspace.
What is the current support status?
| Status | Beta |
|---|---|
| App review | In review |
| What that means | Available for evaluation, may change, and should begin with read-only tools. |
| Catalog category | Documentation |
| Catalog audience | msp |
| Credential handling | An administrator supplies and manages the IT Glue provider credential for the selected workspace. |
| Customer access | MSP workspace only |
Start in a test workspace with one read-only tool and a request for no more than five records.
What can an MSP use it for?
- Review approved IT Glue context during a documentation workflow.
- Ask an authorized AI client to summarize permitted IT Glue results before a human decision.
- Use the IT Glue connection alongside another permitted business system when the workflow needs that information.
Exact tools depend on provider authorization, credential ownership, workspace settings, and the signed-in user’s permissions.
What should I expect?
| Provider scope | IT documentation — organizations and flexible asset definitions. Use an administrator-generated API key scoped to the selected workspace. |
|---|---|
| Available tools | Compatible clients see only the tools available to the signed-in user in the selected workspace. |
| Write actions | If a write tool is available, Stackyapper applies its permissions and confirmation requirements before it runs. |
| API coverage | This page lists the capabilities Stackyapper currently supports, not every endpoint in the provider API. |
How is IT Glue access controlled?
- An administrator connects IT Glue in the intended Stackyapper workspace.
- The administrator grants available tools to specific workspaces, groups, or people.
- Stackyapper resolves the connection within the current credential and tenant scope.
- Stackyapper checks permissions and safety controls again before every request.
- Actions that require confirmation do not execute until the exact request is confirmed.
Does IT Glue send its API credential to Claude or ChatGPT?
No. Stackyapper keeps the encrypted provider credential secure and does not send it to the AI client.
How do I evaluate the IT Glue beta?
- Create or select a non-production Stackyapper workspace.
- Find IT Glue in the app catalog and request beta access if it is not enabled.
- Use the provider authorization described above with the narrowest practical permissions.
- Grant only the read-only tool needed for the evaluation.
- Request no more than five records, confirm the result in Audit, and expand access only when the test succeeds.
Support boundaries
- Stackyapper does not claim that every endpoint in the IT Glue API is exposed.
- Provider plan, account configuration, API scopes, and upstream availability can limit results.
- Administrators are responsible for correct provider permissions and user grants.
- Support status and available tools can change as provider capabilities evolve.
IT Glue MCP questions
Is there a IT Glue MCP server?
Stackyapper has a beta IT Glue MCP connection available for evaluation. Beta apps may change and should begin with a small set of read-only tools.
Can I connect IT Glue to Claude or ChatGPT?
Stackyapper has a beta IT Glue connection for compatible MCP clients. It is available for evaluation and may change. Exact access depends on provider authorization and Stackyapper workspace permissions.
Does Stackyapper expose every IT Glue API endpoint?
No. This page lists the IT Glue capabilities Stackyapper currently supports.
Does IT Glue send its credential to the AI client?
No. Stackyapper keeps the encrypted IT Glue credential secure and does not send it to the AI client.
Related Stackyapper resources
- How the Stackyapper MCP server works for MSPs
- MCP security, credential, and access-control model
- Connect ChatGPT, Claude, Claude Code, or Codex to Stackyapper
- Complete Stackyapper app catalog
- Confluence Cloud MCP access (beta)
- Hudu MCP access (available)
- Lexful MCP access (beta)
Stackyapper is an independent product. Provider availability and API capabilities can change.