Documentation-gap audit

Compare discovered customer assets and identities with approved documentation to find missing or stale records.

Work area
IT operations
Typical time
12 minutes

When to use

Use this guide when you need to compare discovered assets and identities with approved documentation to find missing or stale records.

What you need

Replace these bracketed values before you copy the prompt.

  • customerRequired

    Customer or documentation company.

  • scopeOptional

    Optional documentation category or discovery scope.

Information used

Stackyapper uses only the Apps and permissions available to the current user.

  • DocumentationRequired
  • Customer recordsIf available
  • Customer contactsIf available
  • Managed devicesIf available
  • User directoryIf available
  • Groups and accessIf available
  • Asset inventoryIf available
  • SaaS inventoryIf available

Expected output

  • Sources compared
  • Missing records
  • Stale or conflicting records
  • Unverified areas
  • Documentation worklist

Steps

  1. Search approved documentation and establish the recorded inventory.
  2. Compare company, contact, device, identity, asset, and SaaS evidence.
  3. Identify missing, stale, conflicting, and unverifiable records without editing documentation.