When to use
Use this guide when you need to assess what must be transferred, retained, or verified before a customer relationship ends.
What you need
Replace these bracketed values before you copy the prompt.
customerRequiredDeparting customer name or identifier.
effective dateOptionalOptional service termination date.
Information used
Stackyapper uses only the Apps and permissions available to the current user.
- Customer recordsRequired
- Customer contactsIf available
- Service ticketsIf available
- Managed devicesIf available
- User directoryIf available
- LicensingIf available
- Asset inventoryIf available
- SaaS inventoryIf available
- DocumentationIf available
Expected output
- Service inventory
- Open obligations
- Transferable records
- Retention and security concerns
- Offboarding checklist
Steps
- Confirm the customer record, effective date, and known service scope.
- Inventory contacts, open tickets, managed devices, users, licenses, assets, and SaaS services.
- Identify approved documentation and export or retention requirements.
- Produce a transfer and retention checklist; do not disclose secrets or remove access.